Shipping Policy

Delivery Terms and Conditions

Welcome to Medical-ID.shop! We are committed to ensuring that your order is delivered promptly and securely. Please review our delivery terms and conditions below:

1. Delivery Timeframe
   All orders placed on Medical-ID.shop are fulfilled and shipped directly from our Amazon USA warehouse. Standard delivery is carried out within 5-15 business days, depending on your location.

2. Shipping Confirmation
   Once your order has been shipped, you will receive an email confirmation, including a tracking number, allowing you to monitor the progress of your delivery.

3. Delivery Locations
   We currently deliver to most international locations. However, shipping times may vary based on regional delivery services and customs processing in your country.

4. Shipping Fees
   Shipping costs are calculated at checkout based on your delivery address and the size/weight of your order. Please ensure your shipping details are correct to avoid any delays.

5. Customs and Import Duties
   For international orders, please note that customs duties, taxes, and fees may apply in some countries. These charges are the responsibility of the buyer.

6. Delayed Delivery
   While we strive to meet our delivery timeframe, delays may occur due to factors beyond our control (e.g., customs processing or local courier delays). In such cases, we will do our best to keep you informed.

7. Lost or Damaged Packages
   If your package is lost or arrives damaged, please contact our customer service team within 14 days of the expected delivery date. We will work with you to resolve the issue.

Thank you for shopping with Medical-ID.shop! If you have any further questions about our delivery process, please don't hesitate to contact us.